Eagles Embraces Virtual Services to Stay Active and Engaged While Learning Remotely | Embry-Riddle Aeronautical University


Although the residential campuses of Embry-Riddle Aeronautical University are temporarily quiet due to “stay put” orders caused by the coronavirus pandemic, campus operations are still abuzz – online.

During its first weeks of operation, virtual tutoring through Tutor.com has helped over 400 students through one-on-one live tutoring sessions. Online tutoring, however, is just one example of how the university has continued to focus on student success throughout the current global crisis.

The Information Technology team worked with faculty and staff across the university to help Eagles stay on track academically, stay informed and supported. Some 260 laptops have been loaned to needy employees and students, and Embry-Riddle is leveraging every resource – Canvas, Zoom, Teams, Skype, its website and social media – to keep the Eagle community connected.

Rhondie Voorhees, Dean of Students at Embry-Riddle Campus in Prescott, Ariz., Expressed her enthusiasm for the new opportunities to interact and connect with students virtually. “Our staff have worked hard to develop new ways to engage students remotely, support them academically, and help them stay connected to each other and to the campus community. Despite the unusual circumstances of the semester, we are unwavering in our commitment to students and their experiences.

In addition to Tutor.com, Embry-Riddle has set up these and other virtual services for students:

ERNIE central is no longer a one-stop-shop, it is a one-stop-shop. Through a new virtual services stream, students have access to the Registrar’s Office, student financial aid and services, and services for international students and scholars.

Career development shares online panels, webinars, contests and programs with top employers, manufacturers and airlines to national labs. Eagle Rise gamify the development of professional skills in a competition for prizes. A new weekly Instagram video featuring career advice is also launching this month.

Fraternity and spiritual counseling is available online and through calls with the Center for Faith and Spirituality and the Chaplain’s Office, who can recommend ongoing worship services and programs focused on faith stories from various traditions.

Wellness advisers are available through telehealth in Florida and Arizona. Counseling staff also post self-care information on their Youtube channel and on Facebook and Instagram. A meditation webinar is available and new programs underway include TEDTalks and a virtual book club.

The fitness and wellness center offers virtual goal setting sessions focused on fitness, motivation and a variety of live workouts available through Zoom.

Student engagement work with Housing and residence life, and Student union staff to create unique weekly virtual news and entertainment content for all students. For those who are not on campus, social media is used to keep students motivated and connected.

Online student engagement opportunities include quizzes, ESports tournaments, virtual raffle, SGA debates, elections and an interactive magic show. The PEER Mentorship Program, O-Team Training, Intra-Brotherhood Representatives and the Pan-Hellenic Council continue to meet online.

Daytona Beach Campus Assistant and Dean of Students Lisa Kollar encourages students to take advantage of opportunities to reunite even when they need to be apart. “I know this experience is new, different and even difficult for many students as we learn to connect with each other and build our community virtually,” she said. “I encourage everyone to share your feelings and concerns, focus on your mental and physical well-being, and keep moving towards your end goal. We are in the same boat as a community, each of us contributing in our own way. “

Dean Voorhees shares this commitment. “As we all adjust to this new reality,” she said, “we will be here, available and ready to provide help and support.”


Perry A. Thomasson