Middlesex County Offers Virtual Estate and Family Court Services – Lowell Sun
LOWELL – Middlesex County is one of nine family and estate court registries offices using virtual registers to help the public.
Developed by Keith Nalbandian, Estate and Family Court Field Coordinator, the program uses a recurring Zoom video conference meeting link allowing court users to access services normally obtained during an in-person visit. These services include face-to-face contact, the ability to get and get help with court forms and access to court documents and case information, according to a state press release.
The program is reserved for probate cases and family courts. It started in June as a pilot program in Middlesex, Barnstable and Essex counties. On September 3, the state announced the extension of the program to the counties of Bristol, Hampden, Hampshire, Norfolk, Suffolk and Worcester.
According to the release, the virtual registry meeting link operates during normal business hours when a registry office host is connected. In Middlesex, the virtual registry operates Monday to Friday 8 a.m. to 4 p.m.
As soon as they enter the virtual registry, court users are placed in a waiting room. The host admits people into the virtual registry and can also answer general questions and send a user to a pre-designated chat room for further assistance on more complex issues, the statement said.
In the breakout rooms, users will find registry staff and, if available, a lawyer with a one-day lawyer program, to answer questions.
In addition to the virtual registry, members of the public can reach estates and family court offices by phone or email. The phone number for Middlesex Estate and Family Court is 617-768-5800. The link for the Middlesex Virtual Registry is zoomgov.com/my/middlesexprobate.
Those with additional questions about the Middlesex Virtual Registry can send an email to [email protected]
According to the statement, the Magistrates’ Courts Hotline is also a resource for members of the public to ask general questions about their cases and get help navigating the court system. The helpline is open 8:30 a.m. to 4:30 p.m., Monday to Friday, and can be reached by calling 1-833-91COURT.